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Heightened competition is forcing business leaders to recognize that the new foundation for profitability is in recognising the strategic value of customer relationships. The REAP Master Class Programmes have been designed for business executives who strive to transform their enterprises to become customer-driven organisations.

We currently offer two Master Classes, both facilitated by REAP Consulting’s Doug Leather: Building and Leading Customer-Centric Organisations, and Designing & Implementing a Customer Journey Mapping Framework.

Select one the Master Classes below to view more details.